This is the Privacy Statement and Policy (“Privacy Statement”) for Cervantes Insurance Agency LLC, and its affiliates (“CIA”). This Privacy Policy was last updated in March 2022.
CIA understands that your privacy is important. CIA is committed to protecting your privacy and personal information you provide or as you access and use materials on cervantesagency.com (the “Site”), including the Site subscription pages or other websites or apps that post a link to this Privacy Statement. In addition, information that you submit to CIA in response to an email request for information or other outreach from CIA will be treated in accordance with this Privacy Statement.
CIA may, in its discretion, amend this Privacy Statement from time to time. To ensure you are able to remain informed about the information we collect and how we use it, material changes to our statement will be reflected here. This Site may contain links to external sites which are not governed by this Privacy Statement. CIA does not take responsibility for the privacy practices of any third party sites to which we link. We encourage you to review the privacy policies of any such sites before you submit information there.
YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT
Please read this Privacy Statement carefully. By browsing our website and expressly consenting where required (for instance, when submitting your application), you agree to be bound by this Privacy Statement.
INFORMATION THAT WE COLLECT, AND HOW WE USE IT
How do we use personal information?
The purposes and uses of your personal information will depend on the use of the Site and the personal information provided. We process your personal information:
(i) on the basis of your consent. Insofar as you have granted us consent to the processing of personal information for specific purposes (for example, your application form for interest with CIA), the lawfulness of such processing is based on your consent. You may withdraw your consent at any time.
(ii) for compliance with a legal obligation. This includes anti-fraud and anti-money laundering measures as well as tax and social security requirements.
We will not sell, share, or rent or otherwise make available your personal information to other parties, except that we may disclose the information to third parties who perform services on our behalf and have a need to access the information in connection with those services. Any third parties will only process this information to the extent to which and within the limits that CIA itself is permitted to process that data. In addition, CIA may disclose your contact information in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information that you have posted on the Site or otherwise provided to CIA.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
HOW WE MIGHT SHARE YOUR INFORMATION
The third parties with whom we may need to share personal information to help us provide services and products to you and to run our Website.
RETENTION OF YOUR PERSONAL INFORMATION
CIA retains your personal information for so long as is necessary to fulfil the purpose for which it was collected. We may retain your personal information for longer if they may be the subject of a legal claim, or may otherwise be relevant for future litigation.
MARKETING
If, at any time, you prefer not to receive further communications from us in any or all forms you will have the ability to unsubscribe from such communications by means of a link provided in every e-mail that is sent to you by us. When subscribing to CIA e-mail newsletters, you are given the opportunity to select which promotions, news, and information you would like to receive at the time of sign up, and you will have the opportunity to unsubscribe from such communications.
COOKIES AND OTHER TRACKING TECHNOLOGIES
CIA may use cookies on this Site and in our communications with you to keep track of your visit to our Site and our communications with you. A “cookie” is a small amount of data sent from a Web server to your browser and stored on your computer’s hard drive. Other tracking technologies work similarly to cookies and place a small amount of data on your devices to monitor your website activity to allow us to collect information about how you use our Site and our services. With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored on your computer. Please refer to your browser instructions or you can visit https://www.aboutcookies.org/which will give you more information. Once you have given your consent to use cookies we shall store a cookie on your computer or device to remember this for next time. If you wish to withdraw consent at any time you will need to delete our cookies using your web browsers settings. Please be advised that certain sections or functionalities of the Site may be inaccessible to you if your browser does not accept cookies.
We use the following types of cookies:
“persistent cookies” to improve your experience when using the Site.
“session cookies” to enable your use of our Site and to remember your settings. Session cookies are deleted automatically at the end of your visit.
“web analytics cookies”. These cookies are used by us or third-party providers to analyze how the Site and our services are used, including the following types:
By continuing to browse or use our Sites and services, you agree that we can store and access cookies and other tracking technologies as described herein. To view a detailed list of cookies used on cervantesagency.com.
SECURITY PROCESSES
CIA has in place appropriate technological and operational security processes designed to protect personally identifiable information from loss, misuse, alteration, or destruction. Although we take steps that are generally accepted as industry standard to protect your personally-identifiable information, CIA cannot guarantee that your personally-identifiable information will not become accessible to unauthorized persons and CIA cannot be responsible for any actions resulting from a breach of security when information is supplied over the internet or any public computer network.
LINKS TO OTHER WEB SITES
This website contains links to other Web sites not operated by CIA.
CIA is not responsible for the privacy practices or the content of any non-CIA web sites to which we link from the Site. We are not responsible for the protection and privacy of any information you provide whilst visiting other websites and sites not governed by our Privacy Statement. We cannot control the content or security of such websites. We cannot be held responsible for any loss or damage incurred by a user as a result of visiting such websites. No links are intended to be, nor should be construed as, an endorsement of any kind by us of that other website.
COMPLIANCE WITH LAW
CIA complies with all applicable privacy laws and regulations. CIA may be compelled to surrender personal user or customer information to legal authorities if presented with a court subpoena or similar legal or administrative order, or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of use of the Site or a violation of any restrictions on use of materials provided in or through the Site, we may disclose personal user information to our affected business partners or legal authorities.
You also have a right to lodge a complaint with a relevant supervisory authority.
COLLECTION AND USE OF PERSONAL INFORMATION
Personal information is data that can be used to uniquely identify or contact a single person. You may be asked to provide your personal information any time you are in contact with us or our affiliates. We may share this personal information with our affiliates and use it consistent with this Privacy Policy.
Here are some examples of how we collect personal information:
- When you purchase products through the Site, you are required to provide certain information, such as your first and last name, address, telephone, and email address.
- If you choose to communicate with us through email, via our website, by telephone, in writing or through other means, we may collect any personal information that you voluntarily provide to us.
- There may be a separate registration process to enter promotions such as contests and sweepstakes that may require the submission of all or some of the following: your first and last name, address, telephone number and date of birth. Additional information may be requested depending on the specific promotion, but submission of such information may be optional. The promotion’s entry page or rules will provide the specific requirements.
Here are some examples of how we use personal information:
- The personal information that we collect allows us to keep you posted on our latest product announcements, promotions, special offers, and upcoming events. It also helps us improve our products, services, content, and advertising.
- From time to time, we may use your personal information to send important notices. Because this information is important to your interaction with us, you may not opt out of receiving these communications
- We also may use personal information for internal purposes such as audits, data analysis, and research to improve our products, services, and customer communications.
- If you enter a sweepstake, contest, or similar promotion, we may use the information that you provide to administer those programs.
COLLECTION AND USE OF NON-PERSONAL INFORMATION
Non-personal information is data in a form that does not permit direct association with any specific individual. As is true of most websites, we may collect, use, and disclose non-personal information, such as user Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring and exit pages, and date/time stamp, for any purpose, such as to better understand user behavior and facilitate the effectiveness of our content and advertising.
DISCLOSURE TO THIRD PARTIES
At times, we may make certain personal information available to strategic partners that work with us to provide products and services, or that help us market to customers. Personal information will only be shared by us to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
We also may disclose any information that we possess about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, or the rights or property of visitors to or users of the Site, including our customers. We reserve the right at all times to disclose any information that we deem necessary to comply with any applicable law, regulation, legal process or governmental request. We also may disclose your information when we determine that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes, or if we determine that disclosure is reasonably necessary to enforce our Terms of Use. Additionally, in the event that we undergo a corporate reorganization, merger, or sale, we may transfer any and all personal information that we collect to any third party involved in such transaction.
COOKIES & DO NOT TRACK REQUESTS
We use cookies and other persistent identifiers to enhance your experience and track information about visitors and visits to our Site. Cookies are small files that enable this Site’s or service provider’s systems to recognize your browser and carry certain information. Customer’s may have the ability to have their personal computer warn them each time a cookie is set, or turn off cookies through their browser. Each browser is different, so look at your browser Help menu to learn the correct way to modify your cookies. Turning cookies off may interfere with the normal functionality of the site.
In addition, some web browsers may transmit “do-not-track” signals to the websites with which the browser communicates. We currently do not take action in response to these signals.
REQUESTS TO OPT-OUT, REMOVE OR MODIFY INFORMATION
If you do not want to be on our electronic mailing list, you can opt out any time. To modify your e-mail subscription, please unsubscribe from emails via the unsubscribe link in each email.
Last Updated: April 14, 2022
CONTACT US
For further questions you may contact the appropriate data protection point of contact:
it@cervantesagency.com